Orders containing only stocked items must be paid for before they can be dispatched:
For stocked Goods, kindly allow 1 working day for processing of your order and dispatch. If you have selected next day delivery, please ensure that you order before 3pm.
If you need your item urgently, we recommend calling us before placing your order to ensure that we will be able to dispatch it on the same day.
Custom Made Items
Orders containing custom made goods must be paid for and approved before an order is put into production:
Custom made items designed using our kit designer or via email are literally manufactured to order.
The average lead time for an order to be manufactured and dispatched is 4 weeks from our warehouse.
This can differ depending on which items are ordered and the time of year that your order is placed, e.g. during summer months and pre-Christmas our lead time is typically longer.
Orders will be delayed when logo artwork forwarded is not approved urgently.
Although, unusual orders can take up to 8 weeks to be manufactured &delivered. For more information, please contact us.
Our quoted lead time consists of a number of processes, including dying of material, cutting of material, embroidery, printing, stitching and checking.